Phones Laptops Headphones Cameras. Tablets Smartwatches Speakers Drones. Accessories Buying Guides How-tos Deals. Health Energy Environment. YouTube Instagram Adobe. Kickstarter Tumblr Art Club. Film TV Games. You can listen to it via Apple Podcasts or RSS , or just listen to this week's episode by hitting the play button below. For the latest videos on gadgets and tech, subscribe to our YouTube channel. This includes DLC and season passes Pre-orders can be refunded prior to release Digital games purchased can be refunded within 14 days.
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In the past, you had to fill out refund forms for PlayStation items, but that changed in , and now for all refund requests, you first need to have a chat with their chatbot. Before you start the process, prepare the information that the chatbot will ask for:.
The only way to request your money back is through chat. Many users get lost in support web pages, not sure what to do and where to click. When you finish this short procedure, DoNotPay will send a refund request to your bank and, if applicable, get you a letter with MasterCard and Visa regulations that will support your request.
The answer to this question is unclear. While the support web page for the U. If your request gets approved, PlayStation issues refunds to the original payment method whenever possible. In cases where original payment method refunds are not an option for example, vouchers or expired accounts , the amount will be credited to your PSN wallet. The PlayStation refund policy might be strict, but if you pay attention to the dates of your purchase, you will get your money back.
While this applies to games and most of the other digital content, there are some situations where a refund request will be declined automatically :. If you pre-ordered a game with fewer than 14 days to go before its release, you will have up to 14 days to cancel the pre-order and get your refund. This means that if you pre-ordered it a week before launch, you have until a week post-launch to request your refund.
The one exception to this is if the content is truly faulty and you can somehow prove this to the representative, then you will still be able to get your refund back.
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